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Privacy Policy
Last updated: 20 July 2026 · Compliant with the intent of India's Digital Personal Data Protection Act, 2023
This policy explains what personal data EzyOptions collects, why, and your rights over it.
1. Data we collect
- Account: your name, email, mobile number, and (optionally) date of birth.
- Authentication: a hashed password (we never store it in plain text) or your Google sign-in identifier.
- Broker connection (optional): if you link a broker, we store your access token encrypted at rest (AES-256-GCM). We use it only to fetch data on your behalf and never see your broker password.
- Payments: processed by Razorpay. We store a payment reference, plan and amount — not your card or bank details, which Razorpay handles.
- Usage: strategies you save or publish, support messages, and basic technical logs (e.g. request times, errors) needed to run and secure the Service.
2. How we use it
- To provide the Service (accounts, live data via your broker, saved strategies, community features).
- To process subscriptions and send transactional emails (verification codes, receipts, expiry reminders, support replies).
- To secure the Service, prevent abuse, and comply with law.
3. Who we share it with
We do not sell your personal data. We share the minimum necessary with service providers who help us run the Service, under their own terms:
- Razorpay — payment processing.
- Your chosen broker (e.g. Fyers) — to fetch your own market data.
- Email provider — to deliver transactional email.
- AI provider — the assistant runs server-side; your chat messages are sent to the AI provider to generate a reply and are not used to identify you.
4. Retention
We keep your data while your account is active and as needed to meet legal, tax and accounting obligations. You can ask us to delete your account; we will remove your personal data except records we must retain by law (e.g. payment records).
5. Security
Passwords are hashed, broker tokens are encrypted at rest, and access is protected by signed sessions. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your data.
6. Your rights
Under the DPDP Act you can request access to, correction of, or erasure of your personal data, and withdraw consent (for example, by disconnecting your broker or deleting your account). To exercise these rights or raise a grievance, contact our grievance channel at support@ezyoptions.com. We will respond within a reasonable time.
7. Cookies & local storage
We use your browser's local storage to keep you signed in and remember preferences (e.g. theme, last-seen community items). We do not use third-party advertising trackers.
8. Children
The Service is not intended for anyone under 18, and we do not knowingly collect their data.
9. Changes
We may update this policy; material changes will be reflected by the "last updated" date. Continued use after an update means you accept the revised policy.
10. Contact
Privacy questions or requests: support@ezyoptions.com.